Remain reachable at all times, with no upfront or maintenance costs. 3CX provides all phone features you may need, allowing your team to operate effectively from any geographical location. Install your PBX on premise or in the cloud and take advantage of the Unified Communications functionality to increase productivity and strengthen the customer experience. Save money by slashing your phone bills and save time thanks to fully integrated communications, via Click2Call extension.
Pre-configured templates for easy integration with leading SIP Trunk providers
Plug & Play Interoperability of IP Phones and gateways for automatic configuration
Avoidance of interop issues with 3CX tested IP Phones
A modern and intuitive management console
Increased secure web server configuration
Automatic detection & blacklisting of SIP Attack tools
Encrypted traffic to 3CX clients via SBC
Encrypted voice traffic via SRTP
Automatic generation and management of SSL certificates
Revolutionary VoIP Security with A+ rating from SSL lab
Automatic failover for instant backup
Encryption between browser and the website ensured via HTTPS
Core Features | Standard | Professional | Enterprise |
|---|---|---|---|
| Extensions | Unlimited | Unlimited | Unlimited |
| Number of Simultaneous Calls | 1,024 or less | 1,024 or less | 1,024 or less |
| Import / Export Extensions via CSV |  | | |
| SIP Trunks / Gateways Support | | | |
| Call Routing by DID &CID | | | |
| Extensive Codec Support | | | |
| Receive Voice Mail via Email | | | |
| Calling Line Identification Presentation (CLIP) | | | |
| Call Transfers (Blind & Attendant) | | | |
| Call Line Identification Restriction (CLIR) | | | |
| Call Forward on Busy (CFB) | | | |
| Call Forward on No Answer (CFU) | | | |
| Hold (CW) incl. Custom Music on Hold | | | |
| Intercom / Paging / PA Announcements | | | |
| Call Parking / Pickup | | | |
| Busiy Lamp Field (BLF) | | | |
| Real Time System Status | | | |
| Easy Backup and Restore (incl. Scheduled Backup) | | | |
| VMware / Hper-V / KVM Compatibility | | | |
| Amazon, Google Cloud, Microsoft Azure | | | |
| 3CX SBC Connectivity | | | |
| Voicemail | | | |
| Voicemail Transcription | | | |
| Custom FQDN | | | |
| Custom SMTP Server | | |
Office Productivity | Standard | Professional | Enterprise |
|---|---|---|---|
| Sennheiser Headset Integration | | | |
| Auto Attendant / Digital Receptionist | | | |
| Ring Extension & Mobile Simultaneously | | | |
| Integrated Fax Server (Central and per User) | | | |
| Supported SIP Phones Integration | | | |
| Manage IP Phones Network Wide | | | |
| Automatic Plug & Play Phone Provisioning | | | |
| 3CX Apps: Windows and Web Client, iOS, Android | | | |
| Directory (Company & Private Phonebook) | | | |
| Sunc with Office 365 (Users' Phonebook( | | | |
| Call Query against DB & CRM | | | |
| Hotel PBX Features incl. Fidelio Certified and Mitel Compatible | | | |
| Web Conference DIal-In | | | |
| Web Conferencing (incl. Polls, PDF-Share, Screen Share, Remote Assist & Record) | 25 Participants | 100 Participants | 250 Participants |
Call Center Features | Standard | Professional | Enterprise |
|---|---|---|---|
| Call Logging | | | |
| Click2Call Browser Extension | | | |
| Click2Talk | | | |
| Click2Meet | | | |
| Website Live Chat and Talk | | | |
| Call Queue Group Rights Management | | | |
| CRM Integration | | | |
| Sync with Office 365 (Azure AD) | | | |
| Call Queuing | | | |
| Real Time Statistics & Monitoring | | | |
| Supervisor Agent Status Override | | | |
| SLA Alerting | | | |
| Switchboard | | | |
| Wallboard | | | |
| Callback | | | |
| Call & Queue Reporting | | | |
| Call Recording Transcription and Search | | | |
| Barge In / Listen In / Whisper | | | |
| See Group Recordings | | |
Enterprise Features | Standard | Professional | Enterprise |
|---|---|---|---|
| Call Flow Designer | | | |
| Hot Desking | | | |
| Scheduled Restore | | | |
| Connect Remote Offices (Bridges) | | | |
| Call Recording Restrictions (Start/Stop) | | ||
| Skill based Routing | | ||
| Customize IP Phone Logo | | ||
| Inbuilt Failover | |
Established in 2005, 3CX is a recognized technology leader and the developer of the award-winning IP PBX, 3CX Phone System, which works on mainstream operating systems, offering complete Unified Communications solution. As an award-winning innovator, 3CX was the first to launch WebRTC Gateway - offering Click2Call, the first to integrate website Live Chat & Talk and the first to include both integrated softphones for Android, iOS, Windows and Mac and integrated clientless web conferencing. Serving major global customers, 3CX is trusted by more than 250,000 customers worldwide.Do you want to find out more about 3CX Phone System and the available editions? Please, visit: https://www.3cx.com/
